Megan

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1. Community
2. Troubleshooting Tips
3. I was charged TWICE. NONEXISTING CUSTOMER SUPPORT!

Hello Rufina,  Thank you for informing us about your experience with your subscription renewal. We are here to investigate this matter further and assist you in resolving it. We will be following u...

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• Megan
• 10. August 2024 15:01
• 0 Stimmen

Offizieller Kommentar

1. Community
2. "How-To"s
3. Cancelling SODAPDF Subscription

Hello Richard,  Thank you for sharing your experience with us and reaching out for assistance. We are here to help. First of all, we would like to clarify, that it is not mandatory to grant remote ...

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• Megan
• 26. Juli 2024 08:55
• 0 Stimmen

1. Community
2. Troubleshooting Tips
3. Unauthorized Billing. Please refund

Hello Emmanuel,  Thank you for informing us that you are waiting for a reply from our team. Please be informed that our billing support agent contacted you on Tuesday with the reply to your query. ...

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• Megan
• 26. Juli 2024 08:32
• 0 Stimmen

Offizieller Kommentar

1. Community
2. Troubleshooting Tips
3. REFUND REQUEST IMMEDIATELY FOR UNKNOWN SUBSCRIPTION

Hello Emmanuel,  Thank you for reaching out regarding your cancellation request. We will open a new support case to assist you with this matter. Regards,Soda PDF team 

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• Megan
• 23. Juli 2024 11:57
• 0 Stimmen

Offizieller Kommentar

1. Community
2. Troubleshooting Tips
3. Unauthorized Billing. Please refund

Hello Emmanuel,  Thank you for reaching out regarding your cancellation request. We will open a new support case to assist you with this matter. Regards,Soda PDF team 

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• Megan
• 23. Juli 2024 11:57
• 0 Stimmen

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1. Community
2. Troubleshooting Tips
3. avisos erroneos

Hola Graciela, Gracias por informarnos sobre los mensajes que recibe. Nos comunicaremos con usted a través de un ticket de soporte directo para aclarar la información. Saludos, Equipo de Soda PDF

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• Megan
• 24. Mai 2024 10:14
• 0 Stimmen

Offizieller Kommentar

1. Community
2. Troubleshooting Tips
3. Activation

Hello there,  Thank you for reaching out about the issue with converting your PDFs to Word. We're here to assist you. It appears that your Soda PDF Pro monthly subscription was canceled and expired...

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• Megan
• 19. Mai 2024 15:18
• 0 Stimmen

Offizieller Kommentar

1. Community
2. Troubleshooting Tips
3. Unauthorized Billing. Please Refund!

Hi there,  Thank you for letting us know about your situation with the unexpected renewal. I see our support team already took care of your request through your support ticket. If you have any furt...

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• Megan
• 1. April 2024 11:21
• 0 Stimmen

Offizieller Kommentar

1. Community
2. Feature Requests
3. THE SODA PDF 360 PRO EDITOR HAS CHANGED!!!!!!!!!!!

Hello Kendra,  We appreciate your feedback on our online Edit tool and your request for more fonts. Your opinion matters to us and we will share it with our product team. Please be informed that yo...

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• Megan
• 25. Februar 2024 15:51
• 0 Stimmen

1. Community
2. Troubleshooting Tips
3. hyperlinks showing up as black a black squares

Hello Laura, Thank you for letting us know you need help regarding a similar issue. We will create a new support case for you to help you. Please make sure to check your inbox. Regards, Soda PDF team

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• Megan
• 16. Januar 2024 12:04
• 0 Stimmen