There are a few options for getting answers to your questions.
We have a multi-lingual support team available to help via chat or email.
There is also a complete knowledge base with over 200 articles related to how Soda PDF works.
You can start a live chat with our support team.
The Support option that lets you start a chat is available on most pages of our website.
- Click the Support Button.
- Let us know what you need help with by typing it into the box.
You'll see a list of articles appear that may contain the answer to your question.
You can choose an article of those or proceed to chat with an agent.
- Click on Get in touch to speak with a support rep.
- Click Live Chat.
You'll need to provide us with your Name, email, and how we can help.
- Fill out each option.
- Click Start Chat.
Your chat will start as soon as someone becomes available.
You can create an email case. You can find the Submit a request option on the support home page. We encourage you to send us screenshots or problematic documents to save time later on.
- Click Contact us.
- Fill out this form and our customer support team will receive your email request.
- You'll see a list of suggested articles appear after you enter a Subject. Scroll past these to continue filling out the form.
- Add any attachments.
- Click Submit.
- Your ticket will be created.
- You'll receive an email confirming we received your request and someone will follow up with you as soon as possible.
Search Knowledge Base:
All you need to do is use the search bar to find an article that will answer your question.
- Type out the topic you need help with into the search bar.
- As you type you'll see recommended articles appear below the search bar. Click a suggestion to head to that article.
- Click the Search icon.
The article will then load.
If you still need help, you can search again or choose a related article.
- Choose an article on the left.