If you have lost your password, you will need to reset it. You can do this from within the Desktop or Online application. You can also do this from our website.
- Click on the Sign In option in the top right corner.
- Click on SIGN IN once the menu opens.
- Click where it says Click here next to Forgot your password?
- While on the website click on SIGN IN / SIGN UP.
- Choose Forgot your password?
- Enter the email address associated with your account into the text field.
- Click on Submit.
You will see the screen below informing you that an email has been sent to you to continue the process.
- In the email you receive, choose Click here to reset your password.
- Enter your new password and confirm it.
- Click on Change Password.
Once your password has been successfully changed you will see the screen below.