Account Based Activation (Soda PDF Desktop + Online)

Your product will be attached to your Soda PDF account. An account is created upon purchase and linked to the email address you used during checkout.

You should have received an email to create a password post purchase.

If you need to change your account password click here for more instructions. If you want to change the email address for your account, click here.

 

Logging Into Your Account:

1 – Click Create Account / Sign In in the top right corner.

2 – Choose Sign In.

 

 

3 – Click the account button under With a Connected Account or enter your email address and password under With your Soda Account (then click SiGN IN).

 

 

4 - (Optional) If you have multiple products you’ll be asked to choose one.

5 - Soda PDF is now activated. You’ll see this confirmation at the bottom of your Soda PDF window.

 

 

**Pro Tip – If you upgrade your product you’ll automatically activate it when you login to your Soda Account.

 

 

License Key Activation

This section is for users who were provided a license key to activate Soda PDF.

Entering Your Key:

 

Once you pop the license key into the app, Soda PDF is activated.

1 – Open the Activate Tab.

2 – Choose Enter License Key.

3 – Enter your license key into the popup that appears.

** Pro Tip: Be sure to copy and paste your key to avoid any errors.

4 – Click Validate.

 

 

5 – Soda PDF will be activated and ready for use. You’ll see this popup appear confirming you’re good to go.

 

 

Troubleshooting Tips:

1 - License keys can be used only once.

 

If you need to transfer your license (activate) to a new computer, click here to contact support.

2 - If you do not see the Activate Tab you may not have the right version of Soda PDF installed. Uninstall Soda PDF and then click here to download and install the license key version for Soda PDF 11. For the license key version of Soda PDF Desktop 9 & 10, please contact support.

 

Older Versions of Soda PDF (Product Doesn't Appear In Account)

If you have a perpetual product it will be linked to a specific version of Soda PDF. A perpetual license means you paid one time and have access to that version of Soda PDF forever.

If you are not seeing your product inside Soda PDF Desktop, but you do see it in your account on the website, it is likely your products are assigned to an account with a different email address or if the version you have installed does not match your product.

 

 

How to get the correct version of Soda PDF:

1- Confirm your version of Soda PDF

You can confirm the version you have installed. The number before the first period is the numbered version of Soda PDF you have installed. As an example if the number is 9.1.23.9987 then you have Soda PDF 9 installed. 

1 - Open the Help Tab.

2 - Click About.

 

 

** If you need to change the version of Soda PDF you should uninstall your current Soda PDF and install the version for your license.

 

3 - Confirm which Soda PDF License you have. 

You can verify your version of Soda PDF in the account area on our website.

 

  

If you have a license key, you can confirm the version by checking your purchase invoice here.

 

 

4 - Download Your Version of Soda PDF

The current version you'll find on the main site is Soda PDF 11. Click here to download older versions of Soda PDF.

Scroll down on the page and you'll see all the older versions over here:

 

 

5 - Activate Soda PDF

Now you can head back to the beginning of this article and follow the steps for either account or license key activation.

 

Trial Expired Message

If you've purchased Soda PDF and you are seeing a Trial Expired message then this section help you get Soda PDF activated.

1 - Make sure you are logged in

To access your product, you will need to be logged in. You will be logged in when see your name in the top-right corner.

 

 

If you are not logged in, click here to jump to the section about logging into your account to activate soda PDF.

 

2 - Switch Your Product

If you are logged in with your Soda PDF account, all you need to do is switch your product.

1 – Click on your name in the top-right corner.

2 – Choose Switch Products.

3 - A window will open with all the products on your account. Pick one of them.

4 – Choose Switch.

** Pro Tip: Add-On items like E-Sign and OCR are always activated regardless of the product you switch to.

 

 

5- Choose your product.

6 - Click Switch.

 

 

Soda Accounts

Your Soda PDF products are linked to your account. When you make a purchase, your products are added to an account with the email address you used.

**Pro Tip: If you used a third-party like Facebook to create your Soda Account, make sure to use the primary email address of the third-party account when making a purchase.

If you don’t already have an account, it will be created once the purchase is complete. You’ll receive an email asking you to make a password.

Once you have your account credentials ready, it’s time to activate Soda PDF.

**Pro Tip: If you have already have a Soda Account and would prefer to use that one, you can merge the two accounts, click here to learn how.

When you purchase multiple products at once, they will all be added to the account linked to the purchase email. This will be the primary account that manages the products. Only the primary account can manage the account status of each product.

 

 

You can assign each license to a any email address. They will receive an email asking them to create a password. They can then login with their credentials and start using Soda PDF.

You can assign a license in the My Products section of your account.

1. Click the arrow next to Unassigned Licenses under a product.
2. Choose Assign.
3. Enter the email address.
4. Click the green Assign